OVERVIEW

AI-based chatbots that automatically answer questions posed by humans in natural language allowing users to interact with computers more comfortably with less frustrations and more accurate answers.

FUNCTIONALITY

From a given question answer pair, the system generates variants for each question automatically by applying Paraphrasing. Using Natural Language Understanding [NLU] the system tries to deduce what questions mean, regardless of the way they are expressed and within a logical context making the AI-based chatbot not only smarter than scenario based chatbots but also offers higher interaction rates due to less user frustration.

Using a cognitive engine connected to a knowledge base allows for updated and correct information even if questions have not been programmed before and automated actions can be linked to certain questions.